«My coaching and consulting philosophy is based on the belief
that mutual trust and the readiness for reflection and personal growth
significantly contributes to success of the individual as well as to the
company as a whole»

Carmen Zanella

About me


Being Swiss, with Italian roots and raised in the Valais, I experienced during years of study abroad, that there are different "truths" in the world. These findings were followed by a long-standing professional and management experience as HR Manager in international companies.

I learned about the potential pitfalls of intercultural cooperation from the perspective of Swiss headquarters as well as from the perspective of a subsidiary. I have culminated this practical experience with a thesis on the development of intercultural competence.

Education and Certification
I hold a Masters degree in Leadership & Change Management, including CAS in Business Management, Coaching and Organizational Development, with a master thesis in intercultural competence development for managers. In addition, I hold Swiss Federal Diplomas in Human Resources as well as in Adult Training.

I am also a licensed practitioner for the Intercultural Readiness Check (IRC).

German (mother tongue), English (fluent), French (very good).

Areas of Expertise:

Introduction of global, yet country-adjusted HR-procedures and instruments, developing and conducting worldwide trainings in the area of leadership und HR, supporting Top Management in restructuring international business areas and building global teams, leading cultural change processes and conducting intercultural team development trainings, developing and introducing a worldwide Management Development concept, conducting worldwide 360°-feedbacks and coachings, coordinating and moderating international strategy meetings, recruiting worldwide, developing and conducting worldwide employee surveys, implementing expatriate policies and giving employees assistance to adjust in a new cultural environment.